We may modify or cancel the Service or any of its features without notice. Selfie Leslie was founded in Australia and came to California in 2016, so we like to think of ourselves as Australian-born, Los Angeles-bred. The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. We also ensure all reviews are published without moderation. We can see that your order contained some Final Sale items that you are wanting to return. Hi Michelle, we're sorry that you are not 100% satisfied. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. No contact number. Reply from Selfie Leslie. I'm so thankful for such amazing customer service and ensuring my concern had been taken care of. I wore this to two weddings and received tons of compliments. !The item quality was bad they charge a $10 fee to return the item and there is no return shipping label provided nor is there a phone number to reach anyoneI have already spent hours trying to find the address for returns this company will never last!! You agree to provide us with a valid mobile number. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. They responded quickly, fixed the mistake same day, and let me keep the wrong item to donate to charity! We also ensure all reviews are published without moderation. And the romper we ordered was beautiful!! The quality varies from dress to dress but overall is incredibly poor to me. Thank you. But the other one fit well and looks really cute on me. 19 reviews Sep 26, 2022 Gorgeous and Tremendous Customer Care Gorgeous and Customer Care is Tremendous Thank you dresses are gorgeous like pictures ! Please note that our shipping times are listed on our website. I needed help exchanging/returning an order ,after the expected return period, due to unfortunate circumstances and your team was so helpful. :). I highly recommend buying from here because I certainly will again! We can see that your order contained some Final Sale items that you are wanting to return. This website (www.selfieleslie.com) is expressly owned and operated by One & Only Collective, Inc. Companies can ask for reviews via automatic invitations. They went above and beyond and refunded me for the dress and told me I could just keep it. Awful experience. All tags and labels attached. When I chose the partial refund, I was IMMEDIATELY refunded. I am 54 148-150lbs, muscular build and I purchased a medium. I would recommend avoid this website as returning items is time consuming and costly. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company throughwww.selfieleslie.comshall become and remain the property of One & Only Collective Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. I decided to email the selfie leslie team to see if I could get some sort of help. (business & personal). I will probably purchase every single color there is! 2023 Trustpilot A/S. I've purchased 4 dresses hoping for one to work because when you return a dress you either have to pay $20 "fee" to ship it back and have a fraction of the price you initially paid returned to your card or you can return for "free" and get a gift card. Never ordering again. Selfie Leslie is a great site and they respond so fast to questions. Gorgeous and Customer Care is TremendousThank you dresses are gorgeous like pictures !and the customer care react fastly and gave me immediately a solution to fedex trouble !THANK YOU !You are the best store ! It also photographs very well (found a matching tie on Amazon for the bf)! If you have any questions you can reach out to support@selfieleslie.com. These are unfair and unethical business practices and are very deceptive to consumers. Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). The website does not reflect the actual quality of the clothes. I was actually nervous to buy an XS because other girls my exact size and weight (52, 115 lbs) said it fit tight, but its actually pretty loose. This is my second purchase from here and I will definitely order again. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. Some of the dresses I'm looking at are made for taller women. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. Just not worth the hassle. You are responsible for maintaining and promptly updating account information for accuracy and completeness. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. So you end up getting a lot less back then what you originally paid for the item. I just absolutely do not recommend, not to mention I have seen these same exact dresses on other sites like Billy J & even on Amazon for a QUARTER of the price. The sizing varies sooo much because the quality control is just non existent. If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. Of course I wasnt home. I honestly couldnt have had a better experience. Of course I wasnt home. Definitely not set up for online purchasing, Love everything about this company. its so hard to find good dress sites Im super ecstatic about this find!!! I paired it with Sam Edelman blue sandal for one wedding and the other did it with cheetah print shoes to give it a different look. The delivery speed of the new item purchased/exchanged was lightning fast - amazed when I saw the item the next morning! Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. Selfie Leslie offered a partial rebate to have it professionally fixed, but a repair was not possible with the placement of the snag. Really important items for an event. Went to two post offices today and finally found my package. I would recommend avoid this website as returning items is time consuming and costly. To return the dress, I had to pay a fee of $10 and of course I won't get the initial shipping fee of $13 back, means I lost $23 in the process. Find out how we combat fake reviews. We do not have any expedited shipping options at this time. Hi Team Selfie Leslie!The exchange/return process was great, Very much appreciated your customer service on being very understanding and open to my request. I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. All rights reserved. Would not recommend. Customer service is extremely unfriendly/unhelpful and they don't allow any exchanges or returns for international customers (I'm in NZ). If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. Get contact details including emails and phone numbers I ordered 2 dresses from this website and I absolutely love them!! I was not sure of the size for a particular design so I emailed your team. Everything I've bought is always true-to-size. They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. Sign up for a free account. Shop our selection today for on-trend looks youre sure to adore. Oct 7, 2021. The dress came quickly and was beautiful, but had a small snag in the fabric. Just not worth the hassle. Poor quality, and no refund possible for international customers. Store creditand gift cards cannot be converted back into cash/card refund. View Top Employees from Selfie . Went to two post offices today and finally found my package. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. Selfie Leslie has the right to exclude certain products and categories from promotions at will. Its always difficult to order clothing online! It goes against our guidelines to offer incentives for reviews. One was chosen as my graduation dress, but I lost track of time and was late to return the other two dresses. 2023 Trustpilot A/S. It took them over a month to issue a refund after they received my returning item. You can also contact through their social media pages. 606 Great 3.9 VERIFIED COMPANY selfieleslie.com Visit this website Sort: Most relevant M& Mario & Laura Angeli 1 review DE 2 days ago Poor quality, no return from international, even after suggestion to pay the delivery by myself Poor quality, and no refund possible for international customers. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I rescheduled the delivery & they never came. There was a slight mix up with my order. . I can't wait to purchase another dress from here in the future for another event. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. If you get a new mobile number, you will need to sign up for the program with your new number. As a female owned business in Southern California we want to continue providing women with cute exclusive designs for years to come and in order to do so we need to cover some of the costs of operating so we can continue to stay in business. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. We ordered this for our daughter and went by the size the model was wearing. The demanding party shall select the forum, and thereafter the service shall select the judge. Although One & Only Collective makes every effort to respond quickly to applicable email messages, we are under no obligation to respond to all pieces of correspondence received through this site, maintain your submitted comments in confidence, or pay compensation of any kind for your comments or submissions. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). I was not sure of the size for a particular design so I emailed your team. Thank you Selfie Leslie for making it right! All worldwide rights, titles, and interests are reserved. I ordered dresses in a size too small, so I will be returning but I bought them in a bigger size plus an additional one. With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. Crap customer service. I think all the dresses are cute and true to size but maybe not getting the sequin dresses and you're good. We use dedicated people and clever technology to safeguard our platform. I didnt realize Selfie Leslie had a sign off confirmation or I would probably wouldve never ordered. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. . Yay!!! Poor quality dresses for $100 price tag (USA buyer)These dresses are "designed" in AUS but made in China and it shows. They responded within a few hours. This may include irregular or excessive returns histories, potential fraudulent or criminal activity and/or payment disputes/chargebacks. She has purchased a few dresses from your store before and was very happy with her purchase. However, their website makes it look like the final sale items are easily returnable. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. Not their fault, but I needed to exchange. Lorem ipsum dolor sit, amet consectetur adipisicing elit. In return, I ordered another 4 dresses and had them expedited to my home. Selfie Leslie is not responsible for any lost or stolen packages once they leave our warehouse in Los Angeles. Buyer Beware and avoid Selfie Leslie. Their dresses are nice quality! The sizing varies sooo much because the quality control is just non existent. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! Cute styles but really poor quality considering the price. Sounds like a company that doesnt believe in their qualities. Some of the dresses I'm looking at are made for taller women. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so. Id say it fits true to size, Im 510 tall, 140 lbs, 38D, the top ties together which makes it adjustable. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. You can also reach via their contact phone number: 424-443-5308 Additionally, additional information can be found on customer service page. There is also a disclaimer directly next to the add to cart button that says "This item is Final Sale". So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. This is my third time ordering from Selfie Leslie and im really pleased!! www.selfieleslie.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. Im planning on buying it in the blue color as well. Crap customer service. Msg frequency varies. If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: In your email, please note that it must be written in English and that you must include the following subject line: DMCA NOTICE OF INFRINGEMENT.. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. I couldnt wait to order again. Im. I bought a $90 dress and one of the seams split open after one wear! You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Selfie Leslie. They responded promptly ensuring they would include my birthday note. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. Hi Tuesdee, we apologize that your experience was not pleasant. And even better, USPS ended up delivering the package the next day and I couldn't be happier with my purchase :), Okay I really, desperately needed a dress for a dear friends wedding. Awful experience. Crap customer service. We ordered a dress for my daughter's Homecoming. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I ordered three beautiful dresses from Selfie Leslie and I loved them all. This dress is absolutely stunning. HORRIBLE EXPERIENCE!! Thank you. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A: Once your return package arrives to our warehouse please allow two weeks for us to process your return. Either Party asserting the dispute (Dispute) shall first try in good faith to settle such Dispute by providing written notice to the other Party (by first-class or registered mail) describing the facts and circumstances, including any and all relevant supporting documentation, of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. Shop our selection today for on-trend looks youre sure to adore. Contact. I just absolutely do not recommend, not to mention I have seen these same exact dresses on other sites like Billy J & even on Amazon for a QUARTER of the price. Cant say enough good things about this shop! I have attempted to own 4 dresses now from this company and I have been disappointed in each dress. Even after I suggested to pay the transport to US they did not accept return. I am looking forward to maybe a Store near me opening up in the Future. As a visitor to and a user of this website, you shall only use the website as permitted by this agreement, and you shall not use its contents for any commercial, political, obscene, illegal, or inappropriate purpose. I just order 2 more from this site and waiting to try them on. Q: An item I want is out of stock, when will it be back? I was not sure of the size for a particular design so I emailed your team. But we must say it was an amazing experience! Customer Service For any inquiries or issues regarding orders, Selfie Leslie's customer service can be contacted via email. Im. I returned another dress because it was just poorly constructed. They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. Thank you. Hi Team Selfie Leslie!The exchange/return process was great, Very much appreciated your customer service on being very understanding and open to my request. As well as unidentified other costs. Id feel more comfortable with it tailored. I just did not like this dress because I am very tan and the color drowned me out. I appreciated their willingness to work with me! This is disclosed on our return policy page in bold font. Id say it fits true to size, Im 510 tall, 140 lbs, 38D, the top ties together which makes it adjustable. Hi Michelle, we're sorry that you are not 100% satisfied. Wonderful wonderful customer service is the most important, thank you! On purchasing the dresses I did not see anywhere I could leave a Happy Birthday note. My emails are responded right away and I receive resolution promptly. No further messages will be sent to your mobile device, unless initiated by you. The styles are classy and rival any major brand in look and feel. It has the perfect amount of stretch. Please note that items ending in $xx.50 are Final Sale. You may opt-out of the Service at any time. We also ensure all reviews are published without moderation. The delivery time was outstanding! An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. We hope you understand and will come back to visit us again soon! So much better and up to date than a lot of stores. It shipped SUPER fast, and I loved the style, design, & quality. Anyone can write a Trustpilot review. Hi, I wanted to surprise my daughter with few of your fabulous dresses. Never ordering again. Reply from Selfie Leslie. I will probably purchase every single color there is! The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. I highly recommend Selfie Leslie and will be shopping with them again. While we do our best to accommodate all our customers, please note that once store credit is issued it cannot be converted back into a cash/card refund. Verification can help ensure real people write reviews about real companies. It has the perfect amount of stretch. Customer service responds in an extremely timely manner via email, and I was able to complete an exchange with ease. Even after I suggested to pay the transport to US they did not accept return. If you are looking for a comfortable gorgeous show stopper look no further. Never ordering again. Is Selfie Leslie Legit? Our return policy dictates that the item must be returned within thirty days of the original purchase. While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. However, I am ordering two new dresses from this site because they have fast delivery and great quality!! Hello. Probably one of the worst websites I've ever ordered from. Loved this dress, was the perfect color (mint green), style & weight to wear to an early Sept. wedding, received compliments on it all night! If to you: at your last-used billing address or the billing and/or shipping address in your online profile. Lastly the category that you navigated to to purchase the items is called "Final Sale". The delivery speed of the new item purchased/exchanged was lightning fast - amazed when I saw the item the next morning! I don't recommend buying from Selfie Leslie. By using our website, you will not obtain any ownership or intellectual property in any item or content on the website. Selfie Leslie Information. Msg & data rates may apply. Never ordering again. As well as unidentified other costs. Lorem ipsum dolor sit amet consectetur adipisicing elit. Waste of money. They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. Verification can help ensure real people write reviews about real companies. The customer service is amazing! I bought a $90 dress and one of the seams split open after one wear! To return the dress, I had to pay a fee of $10 and of course I won't get the initial shipping fee of $13 back, means I lost $23 in the process. Shipping is fast too!!! The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. I reached out and customer service was able to cancel the incorrect order in no time, and I was able to purchase the correct size. This company is engaging in consumer fraud. Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) Thank you for visiting www.selfieleslie.com. We use dedicated people and clever technology to safeguard our platform. Any award rendered by the arbitrator shall be final, binding, and conclusive and the parties acknowledge and understand that by entering into this arbitration provision they are waiving their constitutional right to a jury trial and their right to appeal. I would definitely recommend it, just be extra careful not to sit on or brush against anything rough. I had a great customer service experience with Team Selfie Leslie! 7 Oct 2021. The items are so beautiful and their customer service is even better. Shop our selection today for on-trend looks youre sure to adore. Any use of the website and its contents for purposes other than personal and noncommercial use is expressly prohibited without prior written permission from One & Only Collective Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials or products from Selfie Leslie. However I'm very disappointed they don't carry petite sizes. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. They were super understanding and made me feel a lot better. You order and then it tells you you have to wait a week or more to receive your order. The dresses I ordered were both super cute, and the quality was apparent. Ordered a dress for my graduation photos and contacted their Instagram page for an estimated delivery date because I wasnt sure if Id get it in time (no big deal, my fault for waiting til the last minute) and they responded quickly letting me know Id get it before I had to take my photos and they were right! Please reach out to us at support@selfieleslie.com so we can try to make things right! We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. We use dedicated people and clever technology to safeguard our platform. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. Except you never get back the price you paid because the buyer still has to pay sales tax & import fees & shipping. Beautiful dress however I did not like how it looked on me. They answered all my questions, we're timely, very informative about my dress questions, return, new order. Love shopping here : ). Our goal has always been to become one of the best trendy online shops that you can depend on to bring you all of the best styles year-round. . Shipping was fast and this company was very active with updates and such! Verification can help ensure real people write reviews about real companies. free lookups / month. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. The only drawback is the material get pulls in it easily even if youre careful. Make sure you dont order final sale items without knowing for sure if it fits you right. The Selfie Leslie team responded quickly to my email regarding a return. Hello. So each item is going to be a different length and fit differently due to each individual's height. This company is engaging in consumer fraud. Store credit and gift cards do not expire. They will not expedite delivery. Awesome customer service, fast shipping! However, their website makes it look like the final sale items are easily returnable. Poor quality dresses for $100 price tag (USA buyer)These dresses are "designed" in AUS but made in China and it shows. Really important items for an event. Reviews February 22, 2023 Selfie Leslie Review Written by Sophie Diego Edited by Staff HBR About Selfie Leslie Selfie Leslie Products Review Who Is Selfie Leslie For? price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. If a court decides that applicable law precludes enforcement of any of this paragraphs limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. I had a few questions about that, because Ive never done that before. Very poor policy for online shopping. I just absolutely do not recommend, not to mention I have seen these same exact dresses on other sites like Billy J & even on Amazon for a QUARTER of the price. Hi Team Selfie Leslie!The exchange/return process was great, Very much appreciated your customer service on being very understanding and open to my request. The inclusion of any link on the website does not imply our endorsement of it, and One & Only Collective Inc. expressly disclaims any responsibility for the contents, materials, accuracy of the information or quality of the products or services provided by or advertised on these third-party websites.
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