Cons: Had the rear window broken. Car had no liquid for windshields and no carpets. Not good pickup from and to airport. Cons: It was a very large deposit 1400 and they said it wouldn't come back to me for a month! Pros: Reasonable price, easy to upgrade the car with small fees. Pros: took their time to answer an explain questions.. Cons: I booked an automatic. Pros: There was no way to contact the company to inform of our delayed arrival due to traffic jam and we almost were charged for the extra 1hr even tho we spent a long time trying to contact the company. I highly recommend this agency ! Later when I told them where the car was I never received an answer to make sure they had found it. Still waiting for reimbursement of fuel deposit
So, even with four agents, the process was slow. Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle. Fun fact: Toyosu was also the location of Japan's first ever American-style convenience store, a Seven-Eleven, which opened in 1974. B1F, 1-25-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, 2-17-19 Takaido-nishi, Suginami-ku, Tokyo, 3-39-6 Higashi-Mukojima, Sumida-ku, Tokyo. 2. This was not made clear to me at any time prior to our arrival. - they charge the deposit for full fuel tank (mentioned in rental conditions, but inconspicuously) and ask to bring back a ticket from the fuel station. Toyosu . Cons: RecordGo's contract is predatory, their service is poor, and within 5 miles of driving off the lot the oil change and inspection lights came on. Others in the queue agreed. Cons: They provide a wrong adress for picking up the car and delivery. Everything. Cons: Record - go claimed that my deposit will be refunded in a month on the return of the car. Cons: the only drawback was the 1400 euro deposit and the way insurance was arranged. Both check in and check out was lengthy and chaotic. No good working aircondition. The entire pick up process took over 30 minutes. Rent a house in Tokyo, Nishi-Ikebukuro 3 The picking up time was about 30 minutes. Car hire Barcelona - Record go Only 3 weeks left until SUMMER. During holidays, service outside of business hours is not available. I was convinced that I needed physical damage insurance from your website, so I purchased it. Do not hesitate to contact us if you need more information. Top 5 of the most beautiful Christmas lights in Tokyo. Finding this place was very difficult. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We had bad experience with car rental on Menorca with Record GO. Cons: At the rental desk, I waited in line for over 45 while others cut ahead of me. Apparently I was supposed to take a ticket, but there was no indication to do so. That company will never have my business again. Just took too long and was hard to speak to people at the car collection point. Staff unwilling to help. Pros: Pick up and hand back of the car were both handled efficiently and quickly. There are water bus stops at: Hinode Pier, Asakusa (Azuma Bridge), Hamarikyu, Toyosu, Harumi, Tokyo Rinkai Fukutoshin Area, Palette Town, Tokyo Big Sight, Ooi Seashore Park and Shinagawa Aquarium. Rentalcars.com is a trading name of Booking.com Transport Limited which is a limited company registered in England and Wales (Number: 05179829) whose registered address is at 100 New Bridge Street, London, EC4V 6JA. You can check out about our experience here: https://www.youtube.com/watch?v=8FTclvFXz0g Hinode Pier to Tokyo Big Sight (25 minutes) - Long pick up and drop off lines
Third car Ive booked and always an easy process. They charged us 350 for the damaged tyre and made us come all the way back to the airport to pick up another car, which had exactly the same issue with the tyre pressure warning lights. Pros: Very friendly staff,
Phoned easy rent who also no help, Denying responsibility for added charges at pick up, unwilling to remove them from the agreement. Instead of booked Toyota RAV4 Hybrid I got Alfa Romeo Tonale Sprint Hybrid. Once for three and 1/2 weeks then after the cruise for 11 more days. There are two terminals at BCN and I had reserved at #1, but picked up at #2. We would like to thank you for the trust you have placed in Record go. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. I did a Google search for Economy Rent a Car, and found a location off site near the airport. Also on the right spot near departure. Car rental ending up costing us 3x what we anticipated.. For that amount you shouldnt do this behaiving. Toyosu in Koto-ku, eastern Tokyo is a large human-made, reclaimed island originally created in the late 1930's, close to Odaiba to the south. The concept is bodily and sensory interaction with works of art. Caveat emptor. Your choices are a) pay eur250 excess insurance (on an Amex is fine! The action you just performed triggered the security solution. Cons: First they did not care about customers in line waiting for beeing attended. And why, then was there a line? Cons: We rented two times. That seems like an extremely long time. Two hours wasting time. Read more about Tokyo pleasure boat cruises. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. One location in Barcelona-El Prat Airport, Aeropuerto El Prat *no Truck Return* Keybox In Parking, (T1, T2), Aeropuerto de Barcelona-El Prat, AEROPUERTO EL PRAT *** NO TRUCK RETURN ***, Barcelona Airport (Shuttle) / C/Marina, 20 Poligono Fenollar Sud-Bullidor, Alta Ribagorca N20 08820 El Prat del Llobregat, Carrer de LAlta Ribagora, 18. There is too much time wasted waiting at desks when hiring cars. The Tokyo Water Bus stops in Toyosu near LaLaPort. My booking was through Economy Car Rental. All the best. or similar, Toyota Corolla Al final en ves de recoger el auto a las 11 sal hasta 12:30 y ni me quisieron modificar la hora de devolucin cuando los que tardaron fueron ellos. Cancel or change most bookings for free up to 48 hours before pick-up. The wait to pick up was extremely long despite there being many staff members working at the time and not very many clients. Muchas gracias por elegir Record go. Cons: Very unhelpful and not very friendly staff with huge Cash Sum taken for Deposit from my Current Account. Cons: RecordGo agent gave me 3 numbers of DiscoverCars to all, Spanish, US and UK number. Poligono Mas Blau II, Carrer Alta Ribagorca, 30, 34 08820, 08820 El Prat de Llobregat, Barcelona, Aeroport De Barcelona-El Prat, 08820, Barcelona, +34663002496 / +34931147223 / +34663003945, Av. I am hesitant to use your service again, since you work with unreliable companies. Over 70 minutes waiting. Were working with our partners to keep you safe and in the driving seat. Instead, we ask each and every customer to leave a review after they return their rental car. and I work as a top Customer Experience Consultant after an early career in business travel at the highest level. I still have to wait a month to get my 1100 euro deposit back.
The third floor of the same building is a dining floor. monies that couldn't be returned quicker than a month were then returned next day, Cons: pick-up was one of the worst service experiences of my life
No spam, just exclusive deals! Up on returning the girl how was working then sad that this damage was not reported in the file. 10:00 AM Return the car to the same location Age: 30-60 : United States Rental Period:7 days Free Cancellation Accept Cryptocurrency Price Drop Protector No Deposit Plan CAR RENTAL REVIEWS ON RECORD GO IN BARCELONA Average rating on Record Go in Barcelona: 7.3 /10 Home > Reviews > Barcelona > Record Go > Record Go Barcelona V.Lev Spain x2 x0 x2 x3 We hope to see you again soon! This temporary gallery opened in July 2018 and is scheduled to run until fall of 2020. Criminal. Staff was super helpful and quick to get me out the door and check back in. The roof garden of the Gas Science Museum building has a spacious lawn with fantastic views of Tokyo Bay. Tokyo Cruise Company's Tokyo Water Bus boat also docks here. Cons: The car was a little damaged when we picked it up at the location. Was still frustrating. Gdybym nie udokumentowa stanu samochodu - to stracibym cay depozyt. T1-arrivals hall / T2B-arrivals hall. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Thank you for choosing Record go! Pick up was a nightmare. Thank you very much for choosing Record go. LaLaPort also has the Funabashi LaLaport Tokyo-Bay Disney Store, which, as well as Disney merchandise, has ticket counter for the Tokyo Disney Resort Parks: Tokyo Disneyland and Tokyo DisneySea, open 10 am - 8 pm Mon-Thu, and 10 am - 9 pm Fri, Sat, Sun & holidays. Both options are valid and you have to choose the one that best suits your rental, but you must understand that, with the second, all damage caused to the vehicle must be covered by the contract holder.If you need to understand something in particular, we are happy to answer any questions you may have. Attendant reconfirmed automatic. When returning, I had to queue behind all the people picking up their cars - it took ages and I almost missed my flight. The girl at check did not look the car over. We appreciate your understanding and hope to have the opportunity to serve you again in the future. They did not have the address of the drop off. . I would suggest this package for who would like to rent with a debit card.I think that people talk about a lot of problems because they don't have the full insurance and so the employees start to check every single detail, but that's right. We would like to thank you for the trust you have placed in Record go. Cons: Passenger air bag was switched off. See you! Budget prices are only achievable by under-staffing but this is going too far. Cons: Front desk people response and was searching for the desk. We will take steps to ensure that this does not happen again in the future. Activities in Tokyo, Night cruise through the industrial zone Both options are valid and you have to choose the one that best suits your rental, but you must understand that, with the second, all damage caused to the vehicle must be covered by the contract holder.If you need to understand something in particular, we are happy to answer any questions you may have. Tachikawa Eki Minami-guchi Rental Site. Arrived called to make sure where to catch the shuttle and waited. got to the car rental office and there was no one there from ACE to greet us, waited and asked to make sure we were at the right place. Every individual that wants to rent a car at Barcelona-El Prat Airport will need to provide a few documents, including a drivers license that is valid for the duration of your rental period. Cons: It was impossible to find where to go on exiting the. It took 2 hours to pickup the car. Never again. We hope you enjoyed your trip and that we have met all your needs. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Pain in the ass to find the place, especially for a first timer like me. Find thousands of other hotels, flights and car rentals with KAYAK. Thank you very much for choosing Record go. Right next door is the Wild Magic Urban Outdoor Park which is a picnic and BBQ spot for families. Cons: Finding the location at Barcelona T1 which was closed with no proper signs to guide me to parking location. Pros: Process is easy and straightforward. Pros: The car was very fine and clean, easy to pick up and easy to return, and we got the rental of the car at a very good price. At the airport after I completed my booking at the online portals/booths in the terminal building, I was directed to collect the keys and my car. There are a few streets that are known for being particularly busy, including Interstates C-31 and C-33. The action you just performed triggered the security solution. The car was nearly new, clean and no problems. First time bad but I thought it was just a fluke. Our Spain and Portugal car hire rates include: new vehicles equipped with all extras and exchanged every 6 months, inside airport desk offices. Cons: They try to push on us a lot if extra feesnand ensurances, and when we try to said no they became less and less helpful. They were under-trained and unhelpful. We hope we have been an important part of your trip, we will continue to strive to provide you with great service. Cons: I would not recommend Record-go or Discovery Cars (the intermediary) because of the following reasons:
It was SUPER frustrating experience to be cought in the middle of RecordGo and DiscoverCars, each of you telling me to contact another in case of delayed pick up. Group Tours in Japan, The Tokaido Road - They forced me to use the same card for security deposit and car rental charges, I wanted to pay the rent charges in cash but they didn't accept and this is not mentioned in any policy. had to pay 90 more when i already paid this when booking. I would definitely rent a car from them again.. Excellent car
Modern fleet, great selection of cars . We appreciate your understanding and hope to have the opportunity for you to rely on Record go in the future to show you that our normal service is fast and efficient. Even with a straightforward, problem-free hire, my process took 25 mins once I got to the front of the queue. teamLab Planets is a virtual reality attraction that offers a "body immersive" experience - literally immersive in places, where visitors actually wade knee-deep in water. Cons: Pushy selling of extra insurance even when I'd purchased enhanced cover through Discover. - The condition of car: It was scratched, dented and had broken and unfixed parts, dirty, warn out (steering wheel was peeling off), showed service engine light several times right after I picked it up
Cloudflare Ray ID: 7d2ceaf43c002081 We saw no signage until we had found and entered the car-park. Do not hesitate to contact us if you need more information. Nothing. You can find more information about Record go Rent a car - Barcelona Sants at www.recordrentacar.com. They spoke perfect English. We use dedicated people and clever technology to safeguard our platform. When being invalid, I can't normally use service. Great experience renting Avis through Kayak. I have had an exchange with priceline on this issue - to no avail. Received car expected after asking, being given an incorrect answer and then following it through to change the vehicle. Pros: Efficient, straight forward, economical. So scooters would be preferably. I called the US main office and was told that someone should be there to take care of us. I am now in legal proceedings with them over the issue. The center is equipped with public restrooms that all travelers are welcome to use, and it has a sitting area that is a great spot to relax while waiting for your paperwork to be processed, or for your vehicle to be ready for pick-up. We know how important it is for our clients to receive fast and efficient service. For some reason the pick up office in terminal 2 was closed for ten minutes as we arrived, but eventually the person working there arrived and we got our car. We hope you enjoyed your trip and that we have met all your needs. Rent a house in Tokyo, Yuyake They err in their favour. 167.114.97.163 Not what youre looking for? Costco credit card covers insurance. Cons: It would be good to advertise the exact car brand you deliver to the client and not something else. Pros: Easy Company to deal with, not looking for problems with car on return, Pros: nothing. also they charges an extra fee we didnt know about and of courser the fee the bank charges. Sign up to receive the best car rental deals in your inbox! Your quick and easy rental. Pick up was extremely difficult. When you call to the office, automatically replying only in Spanish. I had to pay more for the fuel as it was not full..but I was told that I need to give full to get my refund. Smiling and very professional staff. We are committed to providing great service and look forward to exceeding your expectations on your next visit. Good service on pickup at palma Airport. Large skyscrapers in Toyosu include the Toyosu Center Building and Annex. I think only 1 of the insurances should have been needed but it seems like that unclear system is in place to maximize profits. 1. Another couple had been waiting long before us, and they decided to catch a cab. The office was closed. or similar, Alfa Romeo Stelvio It took around 30 mins to drop off the car, which was kind of unusual because you don't have much time before the departure. Additional features like Andorra permit could be done online rather than in discussions at the desk. 2 hours with 4 people in front of us with a reservation. I am sure it is in the small print somewhere but in the middle of an off fire tradingvedtste your choices are then limited. The front bumper on our car had apparently been repaired before and continuously dislodged during our trip. 40 rental sites. Didn't clearly state that it was manual so only one of us could drive it. and were very push about buying additional insurance when I had full coverage. Zalecam du ostrono. Then being charged over 700 euros for scratches above the lights. Sad to end our generally good experience in this way. Everything as agreed. T2B terminal parking, Fiat 500 I have rented a car in Palma de Mallorca with full insurance. The insurance was more than the rental. The whole transaction should take 5 minutes. Cons: I did not like the couldnt care less attitude I was faced with when picking up the car on the afternoon of the 26th July 2020. Thank you very much for choosing Record go. , . Poligono Mas Blau, Carretera antigua de Valencia km 43, exit 190, Aeropuerto El Prat *no Truck Return* Key Box At Parkig, Aeropuerto Josep Tarradellas Barcelona-el Prat, Avda de les Garrigues 14 poligono Mas Blau ll, Polgono industrial Mas Blau II, Av. You can pay for the hire with Amex, but not the deposit. Car Rental BCN: Flying into Barcelona-El Prat airport? Com . Cons: very long wait at pick up
It all turned out ok but we worried about it during our travels. Slow service desk, unprepared reps whose english was very broken, cars that were not fit for the road. Cons: They charged me for mistakes made by DiscoverCars and insisted I was not secure in renting through DiscoverCar. Activities in Tokyo, Discover Japan Record Go at Barcelona Airport Car rental partner Record Go offers car rental services for all passengers visiting Barcelona Airport (BCN). Przy odbiorze pracownik pomimo stwierdzenia, e wszystko jest ok - odmwi odnotowania tego w dokumentach. Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Mobile tablet. The e-mail I received said that I could pick up the car at the Barcelona airport. There are also outlets in case you need to charge any of your electronic devices while waiting. Trying to sell this company everything. Then having my suitcase stolen while waiting at the counter. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Anyone can write a Trustpilot review. when returning the card I was charged 125 TWICE in my credit card without being informed what these charges were. We are very grateful for the trust you have placed in our team and we are glad that everything went smoothly and that we exceeded your expectations. *Promotion for bookings made with the Just Go, Just Go Airport, Just Go Vans and Just Go Motos rates from 01/06 to 04/06 for pick-ups from 01/07 to 31/08/23. It is always easy to rent a car with Record Go. Hotels in Toyosu close to the Gas Museum include the Ginza Capital Main Hotel, the Ginza Creston Hotel, both in nearby Ginza, the Oakwood Apartments Ariake, and the 3-star APA Hotel Tokyo Shiomi Ekimae. Alod the car had from the firs they oil problems which we wrote an e-mail about and never got any reply. Having a car rental at Barcelona-El Prat Airport is a great way to move throughout the region and visit all the attractions on your to-do list. Your IP: Cons: Clearly needing to get the shuttle over to the location is more difficult. This despite I already have a good policy with both my own car and via my gold credit card. the girl at the office was most unfriendly and not polite i have ever met. Hola, Esteban! I've been short changed by about 5 on the petrol. A bullshit black smudge on the hubcap was seen as grounds to charge me EUR 250. Terrible extra charges added at pick up. Although we took photos and had no issues with them accepting dents that were not in the contract. Toyosu's attractions include Urban Dock LaLaPort, a huge shopping mall opened in the 1980s, which includes a cinema, numerous restaurants and cafes. Cons: Bringing it back to Barcelona airport. It is a place where you can enjoy the charm of the city and good old Japan at the same . the car was dirty and we were not told how everything work, like radio and stuff like that. With its countless buildings, its two towers, and Mount Fuji in the background, Tokyo from the sky is a treat for the eyes as well as for the heart. Explore Japan's essential sites and hidden gems. Pros: Nothing. Cons: after 5 days no confirmation that the deposit is returned to me. Cons: Hiding and selling products (additional insurance) in situation, that I have already paid for such a one. Got no Hassle on collection, just a deposit for fuel. I was advised to pay for insurance online when booking so I did. Well recommended in Alicante. For driving France border Record-go charged 75 , which is not clearly explain before rental. Thank you! With Record Go you receive a service of highest quality. One of the guys apologized for serving someone who arrived about 20 minutes after me. Horrible communication on your part. Cons: Pick up was far too long. Pros: New, good car (Seat Arona 21). The car was damaged before I collected it but wasnt noted on the form. Cons: The worst hire car company I have ever used. Cons: The car had 12 damages in the paint and sheet metal and the fluid of the front wiper was defect. End result was waiting for 3 hours in the garage for them to come with cables and start the engine. You can email the site owner to let them know you were blocked. Quick refund of fuel deposit and car deposit, Cons: 200 cleaning fee for
Koto-ku is located in the center of Tokyo and has excellent access. Un solo empleado para 10 personas, Pros: Good price, fairly quick pickup and drop off. Pros: They propose a better car category with the same price. Perhaps ask people to fill in forms while they are in the queue. Upon Arriving at airport we waited almost an hour for shuttle to return. Car was smaller than one we had booked. Many large rental companies allow customers to use either a foreign license or an international license. We hope you enjoyed your trip and that we have met all your needs. No chance to get better car or new car if you choose full cover from recordgo.. Group Tours in Japan, Cherry Blossoms Photography Only one guy at the desk and a queue around the block with others returning cars and collecting cars. Honest. Get access to all your bookings in one place, By selecting "Agree and continue", you agree to Discover Cars', Please select a pick-up location and dates, Barcelona Airport (BCN), Barcelona, Spain, Overall value for money of your rental car, Ease of finding rental desk or representative. Also incredibly cost reasonable, too. Group Tours in Japan. The only realistic option for the drop-off is via a key-drop box. Cons: 2 hours of waiting in line for the keys in Barcelona airport, and no information at all from the staff at RecordGo. Cons: Scam company based on tricks, deceits, contracts fine prints and hidden fees & fines. Cons: Najgorszy by nieprawdziwy protok wydania. - They asked for 9 EUR / per day in case I want to drive out of Spain which is unjustifiable in case when I'm returning the car to same location from where I collected. We are glad to know that our service met your expectations and that the vehicle you rented met your needs. Their was a sign but no one there to help. Cons: It was slow and they didnt take the time for a bumper to bumper check with the customer. We had to show the picture to clarify that this was done before we rented the car. 2023 Trustpilot, Inc. All rights reserved. A slightly dirty car, Cons: too long procedure to rent a car, all information which were already sent via email have to be fill up once more, Pros: Was quick & efficient & was no hard sell of add ons, Cons: Additional fee to take car into France, Cons: Lack of checking the car at the start of rental. Parking position. Cons: Dificultad sobre todo para devolucin
- long queues at the office, only one agent is working at time
Read our, Diamond QEEQ Member (Annual Plan) + 1 Year Free Aviation Accident Protection. Barcelona-El Prat Airport car rental reviews and directory Hertz 6.4 Okay They didn't inspect the exterior of the car when I picked up, but did when i returned it. Thank you! Cons: Easy process, pick up and return in the same place, easy to find. Group Tours in Japan, Autumn Leaves Photography First car had an awful lots of marks on the body which I don't mind except that it felt like I was being setup for the cost of repairing them. We are sorry that your experience did not meet your expectations. We have car excess insurance separately but we were told this was useless, even the one we purchased from the site that sold us the car hire.On return, there were no spaces to park the car, and they had no representatives to check over car condition so you were told to leave the car keys and go - this is obviously ripe for abuse. Cons: I have had some poor car rental experiences in Spain but this was the worst. We are glad to have provided you with quality service and look forward to serving you again in the future. Also, the full to full policy is only valid to them IF you load petrol 10 KM from their offices ! Look out for the Crane Monument at the Toyosu Dock outside the Urban Dock LaLaPort mall. Siempre es un placer alquilar en Record Go, no te olvides de cobertura de seguro completa para evitar posibles inconvenientes. When our car was broken into and our stuff stolen, not once did the RecordGo people show any concern. Then only a manual given. Click to reveal A number of large condominiums such as Park City Toyosu, The Toyosu Tower and City Towers Toyosu have been built in Toyosu, which is a slightly cheaper alternative for finding an apartment in Tokyo. Straightforward procedure via the data point on collecting the vehicle with only minimal contact with the very helpful staff (directing me to the check-in facility). Was lucky to get a car that was big enough despite clearly stating we needed it for 5 people. Cons: Hidden charges (fuel deposit, empty adblue tank). Then, when I arrived in Spain, I was led to believe by the car rental company that it was not sufficient coverage at all, and was basically coerced into buying yet more coverage. Cons: RecordGo was ok,.but booking via their agents was appalling !
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